Privacy Policy

Emora is a digital lifestyle companion designed to support users through journaling, personal reflection, AI conversations, goal-setting, habit-building, and self-improvement tools.

This Privacy Policy explains how DigiMatrix collects, uses, stores, shares, and protects your information when you use the Emora website, mobile application, or related services.

By using Emora, you agree to the practices described in this Privacy Policy.

1. Who We Are

Emora is operated by:

For privacy-related questions, requests, or complaints, you can contact us at:

CC@digimatrix.ly

2. Important Notice

Emora is designed to provide lifestyle support, journaling assistance, self-reflection tools, goal-setting features, habit support, and general self-improvement guidance.

Emora is not a medical service, not a therapy provider, and not a replacement for professional medical, psychological, financial, legal, or other professional advice.

AI-generated responses may not always be accurate, complete, or suitable for every situation. You should use your own judgment and seek professional help when needed.

3. Information We Collect

We may collect the following types of information:

4. How We Use Your Information

We use your information to:

• Create and manage your Emora account
• Provide AI-powered conversations and content generation
• Enable journaling, reflection, habit-building, and goal-setting features
• Personalize your app experience
• Maintain subscription access
• Send important service updates
• Respond to support requests
• Improve app performance and user experience
• Detect fraud, abuse, or technical issues
• Comply with legal, regulatory, and platform requirements
• Protect the safety and security of users and our services

We do not sell your personal information.

We do not use your private journal entries or AI conversations for advertising purposes unless we clearly ask for your permission.

5. AI Processing and Third-Party AI Services

Emora uses artificial intelligence to provide AI-powered features, including chat responses, writing assistance, reflection prompts, content generation, and self-improvement support.

To provide these features, Emora may use third-party AI service providers, including:

• OpenAI
• Google Gemini

When you use an AI-powered feature, the text you enter may be sent to these third-party AI service providers for processing. This may include:

• Your questions or prompts
• Chat messages you send to the AI companion
• Journal text or reflections you choose to submit for AI feedback
• Goals, habits, or notes you ask the AI to help with
• Content you request the AI to create, rewrite, summarize, or improve

This information is sent only when necessary to process your request and generate the AI response.

Before using AI-powered features, Emora shows an in-app notice explaining that your submitted text may be sent to OpenAI and Google Gemini for processing. You must choose to continue before the app sends your input to these third-party AI services.

We do not intentionally send sensitive account information to AI providers, such as:

• Phone numbers
• Payment information
• Contacts
• Login credentials
• Authentication codes
• Government IDs

However, if you voluntarily include personal or sensitive information in your message, prompt, journal entry, or request, that information may be included in the content sent to the AI service for processing.

For your privacy, we recommend that you do not enter sensitive personal information into AI-powered features.

Third-party AI service providers are required to process data in accordance with their applicable privacy and security practices. We aim to work with providers that maintain appropriate safeguards to protect user data.

AI-generated responses may be inaccurate, incomplete, or inappropriate for certain situations. Emora should be used as a supportive digital tool, not as a professional advisor.

6. How We Share Information

We do not sell your personal information.

We may share limited information with trusted third parties only when necessary to operate, improve, secure, or provide Emora.

7. Data Security

We take reasonable technical and organizational measures to protect your information, including:

• Secure transmission where applicable
• Access controls
• Authentication safeguards
• Limited access to personal data
• Monitoring for misuse or unauthorized access
• Secure infrastructure practices

However, no digital system is 100% secure. We cannot guarantee absolute security of your information.

8. Data Retention

We keep your information only for as long as necessary to:

• Provide Emora services
• Maintain your account
• Meet legal or accounting requirements
• Resolve disputes
• Prevent fraud or abuse
• Improve safety and reliability

Your journal entries, conversations, and personal content may remain stored while your account is active unless you delete them or request account deletion, where such deletion is available.

Some data may be retained for a limited period after deletion requests where required for legal, security, backup, billing, or fraud-prevention reasons.

9. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your account or personal data
• Withdraw consent where processing is based on consent
• Object to certain processing
• Request a copy of your data
• Restrict certain uses of your information

To make a privacy request, contact us at:

CC@digimatrix.ly

We may need to verify your identity before processing your request.

10. AI Consent Choice

Before using AI-powered features, you may be asked to confirm that you understand and agree that the text you submit may be sent to OpenAI and Google Gemini for processing.

If you do not agree, you can choose not to use the AI-powered feature. You may still be able to use other parts of the app that do not require AI processing, depending on the available features.

11. Account Deletion

You may request deletion of your Emora account and associated personal data by contacting us at:

CC@digimatrix.ly

If the app includes an in-app account deletion option, you may also use that feature.

After receiving a valid deletion request, we will delete or anonymize your personal information unless we are required to retain certain information for legal, billing, security, or legitimate business reasons.

12. Children’s Privacy

Emora is not intended for children under the age of 13, or the minimum age required by applicable law in your country.

We do not knowingly collect personal information from children without appropriate consent.

If we learn that we have collected information from a child without proper consent, we will take reasonable steps to delete that information.

If you believe a child has provided us with personal information, please contact us at:

CC@digimatrix.ly

13. International Data Transfers

Your information may be stored or processed in countries other than your country of residence.

When we transfer or process data internationally, we take reasonable steps to protect your information in accordance with this Privacy Policy and applicable data protection laws.

Because Emora may use third-party service providers, including AI providers such as OpenAI and Google Gemini, your submitted content may be processed outside your country of residence.

14. Cookies and Website Tracking

When you visit the Emora website, we may use cookies or similar technologies to:

• Improve website functionality
• Understand website usage
• Remember preferences
• Analyze traffic
• Improve marketing or user experience

You can control cookies through your browser settings. Disabling cookies may affect some website features.

15. Analytics and Performance Tools

We may use analytics and performance tools to understand how users interact with Emora and to improve the service.

These tools may collect information such as:

• App screens visited
• Feature usage
• Device type
• Crash logs
• Approximate location
• Session duration

We use this information to improve Emora, fix bugs, and provide a better user experience.

16. Marketing Communications

If you subscribe, register interest, or provide your contact details, we may send you service-related messages or, where permitted, promotional updates.

You may opt out of marketing messages at any time by following the unsubscribe instructions or contacting us.

We may still send important service, security, account, or legal notices.

17. Third-Party Links

Emora may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, or security of third-party services. We encourage you to review their privacy policies before using them.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last Updated” date above. If changes are significant, we may notify users through the app, website, email, or other appropriate methods.

Your continued use of Emora after updates means you accept the revised Privacy Policy.

19. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at: